Chief Lending Officer Perspectives on Member Engagement

Posted by Larry Grant | Apr 4, 2023 | Leadership

Rick Jarrar, Chief Lending Officer at KEMBA Financial Credit Union, discusses improving member engagement as impacted by rising interest rates, credit quality and technology.

Rick Jarrar is the Chief Lending Officer at KEMBA Financial Credit Union, in Columbus, Ohio. As CLO for one of the largest credit unions in Ohio, Rick leads the consumer, mortgage, student, and commercial services departments where his main role is to help members enrich their financial lives and help business communities become economic engines. With a diverse 20+ years of domestic and international banking experience, Rick brings a unique perspective to leadership and innovation.

If you have additional questions for Rick, please contact him at: rjarrar@kemba.org

About The Author

Larry Grant

Larry Grant is the managing editor and co-founder of Credit Union Digest. He also co-founded Aurum Consultants, where he has become an internationally recognized author and trusted advisor in strategy design and implementation, organizational transformation, employee engagement, customer experience and performance management. Email: lsgrant@aurumconsultants.com